Ten measures to improve passengers' travel experience

(chinadaily.com.cn) Updated: 2018-02-12


Volunteers teach passengers how to cut a beautiful pattern out of a piece of red paper. [Photo/WeChat account: hongqiaoshangwuqu]

Food court put into use

Hongqiao Food Court, to the east of the airport's No 2 terminal, has opened for business, serving various delicacies from home and abroad. Price discounts are available for passengers using Hongqiao airport.

Self-help take-out service is improved

The first wireless take-out ordering service at a Chinese airport is offered at the international departure hall of the airport's No 1 terminal.

The improved service has added four take-out restaurants -- Godiva, Macau Por King, Bricco, and Wagas. Altogether, 173 delicacies are available.

Passengers can scan the QR code with WeChat to order and pay for food and the meal can then be delivered to designated seats.

Wonderful interactive activities are organized

Themed on traditional folk art, various interactive activities are organized by Hongqiao airport and the airlines to bring different Spring Festival traditions to passengers, including paper-cutting and writing of Spring Festival couplets.

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