Luggage on a train platform. [Photo/IC]
To make travel easier for passengers, China's railway operator has introduced a new luggage transportation service.
The "travel light" service provides "door-to-station" and "station-to-door" luggage assistance for travelers at some of the nation's major railway stations, according to the China State Railway Group.
With the "door-to-station" service, passengers will have their luggage picked up from a designated location (within 35 km of the station), transported to the departure station, and then delivered to either a luggage service locker or the platform.
The "station-to-door" service helps passengers get their luggage retrieved from the platform or a luggage locker upon arrival at the destination, and then delivered to a chosen address (within 35 km of the station).
Passengers can find the "travel light" service on the 12306 app or WeChat mini-program.
How to use the service
Passengers can find the "travel light" service on the 12306 railway ticket booking app or WeChat mini-program.
"Door-to-station": book 48 hours to 4 hours before departure.
"Station-to-door": book 24 hours to 1 hour before arrival.
*Passengers can cancel any time before pickup at no cost.
Luggage limits:
Weight: 20 kg (adults), 10 kg (children), 35 kg (diplomats).
Size: ≤160 cm (sum of dimensions) for conventional trains; ≤130 cm for high-speed rail.
Pricing
68 yuan ($9.5) per piece (to or from the train station).
98 yuan per piece (to or from the platform).
*Prices may vary based on demand and operational costs.
Pilot stations
The service is now available at the 19 below stations:
Beijing West, Beijing South, Shanghai Hongqiao, Shanghai, Hangzhou East, Hangzhou, Hefei South, Guangzhou South, Shenzhen North, Changsha South, Chengdu East, Chengdu West, Kunming, Kunming South, Dali, Lijiang, Baoshan, Pu'er, and Xishuangbanna.
Source: China State Railway Group
